Personal Care at a Pharmacy

By Ellen Andersen

I buy my medicine from an independently owned pharmacy called Mauldin Family Pharmacy, about 3 miles from my home. I’ve been going there for over five years now and know all the employees by name. They know me too.  When I walk in, they greet me specially, saying, “Hi Ellen. How are you doing today?”  When I’ve called ahead of time, they have my prescription and any over-the-counter meds I often buy there, set aside in a bag for me, often already rung up.

Last month I went to pick up some medication. When I arrived, they brought it out and when I went to pay, I discovered I didn’t have my credit card. But I was completely out and needed it that night.  I HAD to have it.  I talked to Deb about it and Tony, the pharmacist, overheard the conversation. He came to the front and said,

“Go ahead Ellen. We can give you what you need for the next couple days. I trust you.”

“Thanks Tony!” I said. I took the medicine and headed home.  I went back the next day to pay and pick up the rest of the prescription.

I’m sure that never would’ve happened at a chain pharmacy or anywhere in a big city, but because this is a small, family-owned place where I’ve been a customer for years, they were willing to trust me. It made a difference, giving me peace of mind as well as the medicine I needed.

What has someone done for you that was out of the ordinary or that you didn’t expect? Encourage someone by sharing it with us here.